Modern SaaS for Pet Crematoriums
Secure chain-of-custody tracking, smart workflows, and connected portals that bring peace to operators, vets, and grieving pet parents.
Unbreakable Tracking
Complete chain-of-custody from intake to final return
Smart Workflows
Automated processes that eliminate errors and save time
Connected Portals
Dedicated access for vets and pet parents alike
Founding partner program
We are onboarding our first ten crematoria
Pax Anima is new — and we are building it in the field, together with a small group of founding operators. Join the pilot and shape the product around how your operation actually runs.
- First 3 months free — we handle the full setup and first data entry
- A direct line to the makers: your feedback ships within weeks
- Founding-partner rate, locked in for as long as you stay
- No obligations — cancel monthly, your data stays yours
Everything you need to run modern pet aftercare
Replace outdated systems with a platform built specifically for the unique needs of pet crematoriums and memorial services.
Chain-of-Custody
Every handoff is logged, timestamped, and verified. Know exactly where every pet is at all times.
Barcode Scanning
Scan to verify identity at each step. Eliminate mix-ups and ensure accurate service delivery.
Digital Documentation
Paperless forms, e-signatures, and automated record keeping for compliance and peace of mind.
Smart Notifications
Automated updates to pet parents and vets at every milestone. No manual follow-ups needed.
Multi-Portal Access
Separate portals for your team, veterinary partners, and pet parents with role-based permissions.
Analytics Dashboard
Real-time insights into operations, capacity planning, and service performance metrics.
Scheduling & Routing
Optimize pickup routes and cremation schedules to maximize efficiency and reduce wait times.
Secure & Compliant
Tamper-evident audit trails, EU hosting (Azure West Europe), and GDPR by design.
Simple, secure workflow from start to finish
Every case follows a clear path with built-in verification at each step.
Intake & Registration
Receive cases from vet partners or directly from pet parents. All information is captured digitally with automatic ID generation.
Track Every Step
Scan and verify at each handoff point. The system logs location, timestamp, and handler automatically.
Process & Document
Follow guided workflows for each service type. Digital signatures and photo documentation at key milestones.
Notify & Deliver
Automated notifications keep everyone informed. Schedule returns and close cases with complete audit trails.
One workflow, every role connected
A single case flows from the clinic to the road to the back office — and the family follows along the whole way. Every handoff is captured and verified. Here is that journey seen through each portal.
Intake without the phone tag
Clinic staff register a pet and request pickup in seconds. Every case assigned to the clinic stays visible with live status — no calls, no spreadsheets, no chasing paperwork.
An optimized route for every pickup
Drivers get an ordered run with ETAs and turn-by-turn navigation, plus QR scan-to-verify at each stop. Chain of custody is logged automatically — even with no signal.
Full oversight from one dashboard
Operators dispatch routes, follow every case through its workflow, and keep a complete chain-of-custody audit trail from intake all the way back to the family.
A gentle window into every step
Families get a calm, private view of their pet’s care journey — where they are, what happens next, and a shareable tracking link — without ever calling in.
Every step writes to one tamper-evident chain of custody, so what the family sees is the same verified record the whole team works from.
About Pax Anima
Built by people who care how the last mile is handled
Pax Anima BV is a Belgian software company building the operating system for pet aftercare.
We started Pax Anima after watching small crematoriums juggle spreadsheets, paper logs and group chats to do work that families trust them with at the worst moment of their lives. The work deserves better tools — calmer, more accurate, and respectful of the people on both sides of the handover.
Our platform is purpose-built for pet crematoriums, veterinary partners and the families they serve. Every feature ships with the same question in mind: does this make the next handover easier and the next conversation kinder?
Compassion in the defaults
The product behaves the way you would on your best day — clear status, gentle language, no surprises for the family.
Built with operators
Every release is shaped in the field, side by side with the operators we pilot with. If it isn't useful at 7am on a Monday, it doesn't ship.
EU-based and EU-hosted
Headquartered in Belgium, data stored in Microsoft Azure West Europe, GDPR by design.
Plans that scale with your operation
Founding pilot: your first 3 months free, full setup done for you. Cancel monthly.
Starter
For single-vehicle operators getting started.
- Up to 100 cases per month
- Unlimited users, vet clinics & driver routes
- QR / barcode scanning + e-signatures
- Tamper-evident chain-of-custody ledger
- Branded delivery summary PDF
- GDPR self-service export & erasure
- 2FA per user
- Email support (48-hour response)
Professional
For established crematoria handling multiple routes a day.
- Up to 400 cases per month
- Everything in Starter
- Memorial / urn shop with parent portal
- Logo on delivery summary PDF
- Capacity planning + turnaround analytics
- Rate-limited API access
- Tenant-wide 2FA policy
- Email + chat support (8-hour response)
- Guided onboarding (1 hour)
Enterprise
For multi-region operators and franchise groups.
- Unlimited cases
- Full white-label delivery PDF
- Custom CSV / data export
- Dedicated API keys
- Custom DPA & security review
- Dedicated customer success manager (1-hour response)
- White-glove onboarding & data migration
- Custom integrations on request
Prices in EUR, excluding VAT. Need something different? Contact us — we work with multi-region operators and franchise groups.
Changelog
What's new in Pax Anima
Recent improvements shipped to every tenant. We post user-visible changes here; security and infrastructure work happens behind the scenes.
- Improved
A gentler parent portal
Warmer, more compassionate wording throughout the parent portal — softer status labels and care-journey language written with grieving families in mind.
- Improved
Parent portal fully translated (NL / FR)
The parent portal is now completely translated into Dutch and French, with an automated parity check so no screen is left in English.
- New
See how every role connects
A new "One workflow, every role connected" tour on our site walks through how parents, vets, drivers and staff share a single case from intake to memorial.
- Improved
Clearer offline sync for drivers
The driver app's connectivity banner now shows how many updates failed to sync, so nothing quietly slips through while working offline.
- Fixed
Reliable access to your pet's details
Fixed an issue that could prevent the parent portal from loading a pet's case after signing in.
- New
GDPR self-service controls
Export your account data, erase your account, and an admin path for controller-initiated case erasure — all from Settings → Privacy. Refreshed privacy & cookie policies live on the marketing site.
- New
Email verification at signup
New accounts now confirm their email before the first login. A verification link is delivered in seconds; we resend on request.
- New
Memorial pages with QR codes
Bereaved families can publish a memorial page for their pet with photos, text and condolences. Each memorial gets a printable QR code linking back to the page.
- New
Route optimisation for driver pickups
Daily driver routes are now generated automatically from open cases, depot location and per-stop time windows. Manual reordering still works for last-minute changes.
- Improved
Two-factor authentication
TOTP enrolment and tenant-wide enforcement, with backup codes for lost devices. Secrets are encrypted at rest.
- Improved
Multi-language portals (EN / NL / FR)
Parent, vet and admin portals all switch language live. Notification emails follow the recipient's preferred language.
See Pax Anima in action
Schedule a personalized demo with our team. We'll show you how Pax Anima can transform your operations.